I get it every so often and I just have to reset my modem and router and it usually works. It sucks though when you are in teh middle of something but such is life.
Location: In my own little world, looking at yours
Guild: Only Us[NotU]
Profession: E/
Last night, I was sitting in presearing Fort Ranik, when several people, maybe 1/2, just vanished. They all reconnected in about 10 to 15 minutes. Something about a router problem?
It wasn't anybody's home internet connection, it was the GW servers and thus resetting the modem is not required... you just need to force a reconnect.
I wasn't having any (noticeable problems) cause I was only on for 5 minutes or so yesterday, but while I was on, a guildie said he was having trouble and d/c'ed every time he tried to go to the Guild Hall.
An issue arose with the servers that caused a disconnect for a couple of thousand players. This happened about 8:15 PM Pacific time (+7 GMT). From all reports, players were able to reconnect immediately or within a few minutes. The cause is being analyzed, but we believe everyone should be good to go now, as there has been no repeat of the disconnects. If anyone is having issues with disconnecting or with being unable to reconnect, please contact support at your earliest convenience. Thanks. -- Gaile 04:31, 21 July 2009 (UTC)